We provide all original condition 30 days to return the unused products.All projects must include the receipt, the original packaging, and is considered a refundable refund.Customer is responsible for the return shipping charges.

Reclaim, please send email to sales@sydneyledsigns.com.au, and attach your order number and the return of the project.We will reply to your email, contains the return of the goods must be included in the return instructions and return authorization (RMA) number.

Important information: the goods arrived damaged and unable to check the defect will not conform to the changing conditions.If returned to the order, please make sure it is safe packing.SydneyLEDSigns shall have no liability for any damage.But we will help the shipper to solve this problem.Just send email to sales@sydneyledsigns.com.au.